Extension and Outreach Training Resources
Video
- Beginner Basics (customized training with First Advantage trainer Joli Burt, Oct. 2, 2020) with presentation slides
Quick Sheets
- Guide to Using Profile Advantage (formerly Direct Advantage)
- Rescreen Manager Guide
- MVR (only) Search Guide
- Viewing Lists of Screened Volunteers
First Advantage Training Resources
Learning Portal
The First Advantage learning portal includes some general information about how various aspects of the website work. Note that not all training components apply to our Extension and Outreach set-up in First Advantage. Below are the recommended training components to view. You will need to register and be logged in to view the training content (see Setting up your Learning Portal Account below). Note: You must enable Flash player to view some of the modules.
- Setting up your Learning Portal Account (START HERE)
- Enterprise Advantage Modules
- Direct Advantage Modules
User Guide
Job Aids
- Social Security Number Verification - assists in deciphering results that may come back in your report.