Employee Assistance Program

Introducing Your EAP Benefits video

The Employee Assistance Program (EAP) is offered through Employee & Family Resources.  Call 800-327-4692 to access EAP benefits.  

You can also access their online content by going to https://efr.org/how-we-help/work/.

If you have additional questions about EAP that are not answered in the FAQ (link at right), please contact IECA Program Assistant, Julie Baumler.

Follow Employee & Family Resources on Facebook and Twitter to get weekly tips.

If you are a staff member and unsure if your county has EAP coverage through IECA's contract with Employee & Family Resources, please contact us at ieca@iaextensioncouncils.org

EAP for Employees

Watch Employee and Family Resources' video (above) to learn more about EAP and its benefits.  If you're looking for more thorough examples of how EAP can benefit you, take a look at the orientation video below or check out the Summary of Benefits flyer in the menu bar at right.

EAP for Managers

Watch Employee and Family Resources' video below to learn about specific benefits for managers of employees.  You can also take a look at the Manager Flyer in the menu bar at right.

EAP Webinars

Explore Employee & Family Resources Webinars - One of the benefits available to EAP enrollees through our EAP provider Employee & Family Resources (EFR) is access to a training webinars on a variety of topics both for employees and for managers.  Current topics include mental and physical health, financial planning, navigating workplace relationships plus many more. EFR webinars can be attended live or viewed via recording.  Check your EAP newsletter for upcoming webinars.

View EFR webinars

EAP Webinars Hosted by IECA - Occasionally, IECA will host webinars specifically for our county extension and outreach employees.  These live webinars are available to all EAP enrollees.  When possible, the webinars will be recorded for those unable to attend in person.

Communicating in Challenging Situations

Not all workplace conversations are equal – some are extremely important and charged with emotions. This workshop will help leaders gain knowledge and skills about how to navigate difficult conversations and get solutions while maintaining and building relationships.

View the webinar recording | Download the presentation slides

Communicating in Challenging Situations PowerPoint Slide
  1. Is the benefit available to both part-time and full-time employees?  Do I have to enroll all of my county’s employees or can I just enroll some of them (ex. full-time employees only)?
    Yes.  The $25 annual rate per employee applies to either full-time or part-time employees.  All extension employees in your county (both full- and part-time) would need to be covered -- this is not a choice on a person-by-person basis.
  2. What do we do if we add an employee or an employee resigns?
    An annual "census" will occur to allow counties to make updates to their enrolled employees.  Adding or deleting the number of employees is done at that time.  Essentially, a county is paying per position, rather than for the individual him or herself.  Therefore, there is no need to notify IECA or Employee & Family Resources of any changes in between the census dates.  Note:  An employee may access EAP services for the 30 days following the termination of his or her employment.
  3. Can we add employees after the initial enrollment deadline?
    Yes, see above.  New employees will need to be included in the adjusted count taken at the next census after they are hired.
  4. How does the billing work?
    Counties will pay IECA $25 per employee per year.  IECA will write one check for the total amount annually.  Each county will receive a bill from IECA in January, which is due on March 15. If your county needs a duplicate bill, please contact IECA Program Assistant Julie Baumler.
  5. What is the coverage period for the EAP benefits?
    The EAP coverage period is from April 1 through March 31.